Shipping & Delivery Policy

Last Updated: June 2026

At One Legacy World, we are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy outlines our shipping procedures, estimated delivery timelines, and related terms.

1. Order Processing

• Orders are processed after successful payment confirmation.
• Processing time typically ranges from 1–3 business days, excluding weekends and public holidays.
• Orders placed after business hours may be processed on the next working day.

2. Shipping Coverage

We currently deliver across most locations within India through trusted courier and logistics partners.

For deliveries to remote or service-restricted locations, additional delivery time may apply.

3. Delivery Timelines

Estimated delivery times are:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on product availability, courier operations, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• Promotional offers such as free shipping may be available on selected products or order values.
• Additional charges may apply for bulk orders, oversized items, or special delivery requirements.

5. Order Tracking

Once your order is shipped, tracking details may be provided through email, SMS, WhatsApp, or other available communication channels, allowing you to monitor delivery status.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to:

• Incorrect address information
• Recipient unavailability
• Refusal to accept delivery

the shipment may be returned to us, and additional shipping charges may apply for re-dispatch.

7. Inspection Upon Delivery

Customers are advised to inspect the package at the time of delivery.

If you receive:

• A damaged package
• Missing items
• Incorrect products

please notify us within 48 hours of delivery with supporting photographs where applicable.

8. Delays Beyond Our Control

Delivery delays may occur due to circumstances beyond our control, including but not limited to:

• Natural disasters
• Extreme weather conditions
• Transportation disruptions
• Government regulations
• Public holidays
• Courier service interruptions

One Legacy World shall not be held liable for delays arising from such events.

9. Partial Shipments

In certain situations, orders containing multiple products may be shipped separately depending on stock availability and logistics requirements.

Customers will be informed whenever possible.

10. International Shipping

International shipping may be available for selected products and locations. Delivery timelines, customs duties, taxes, and import regulations shall be the responsibility of the customer unless otherwise specified.

11. Contact Us

For shipping-related inquiries, please contact:

One Legacy World

648, Om Chambers, 4th Floor,
Binnamangala, Indiranagar,
Bangalore – 560038, India

Phone: +91 97390 12539